Introduction
Your trust in bjjili is our greatest asset. When you register, play, or use any of our services, you share certain personal information with us. You have every right to know how that information is collected, where it is stored, why it is used, and how it is kept secure.
This Privacy Policy applies to all services on the bjjili.bet website and mobile application. Reading this page carefully will give you a clear understanding of where bjjili stands on your privacy.
What Information We Collect
Bjjili only collects information that is necessary to provide our services. Collecting excessive or unnecessary data goes against our policy.
Information collected at registration
- Full name and date of birth
- Email address and mobile number
- Username and password (stored in encrypted form)
- Residential address and country
Information collected for identity verification (KYC)
- National ID (NID) or passport copy
- Driving license (where applicable)
- Selfie or photo verification
- Proof of address documents (utility bills, etc.)
Financial Transaction Details
- Deposit and withdrawal history
- Payment method details (bKash, Nagad, Rocket number)
- Transaction date and amount
Automatically Collected Data
When you use bjjili, certain information is collected automatically. This includes:
- IP address and device information
- Browser type and version
- Gaming activity and session duration
- Usage data collected via cookies and web beacons
How We Use Your Information
Bjjili uses collected data solely for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, verifying, and keeping your account secure |
| Service Delivery | Delivering gaming, betting, and transaction services |
| Fraud Prevention | Detecting and blocking suspicious activity |
| Legal Obligations | KYC & AML Compliance |
| Customer Support | Here to Help You |
| Promotional Communications | Sending offers and updates (with your consent) |
| Service Improvement | Analyzing usage patterns to improve your experience |
Sharing Data with Third Parties
Bjjili does not sell your data. However, limited information may be shared with trusted partners in specific circumstances:
- Payment Processors: Necessary information is shared with bKash, Nagad, and similar services to process financial transactions.
- Game provider: Limited data is shared with providers such as PG Soft and Pragmatic Play solely for game operation purposes.
- Law enforcement agencies: Information may be disclosed as required by law in response to a court order or government directive.
- Security Services: Specialist firms in fraud detection and cybersecurity.
Every third-party partner is required to comply with bjjili's privacy standards. Your information is shared with them solely for specified purposes — nothing beyond that.
Cookie Policy
Bjjili uses cookies on its website and app. Cookies are small text files stored on your device that help enhance your browsing experience.
Types of Cookies We Use
- Essential Cookies: Required for login, session management, and security. Disabling these cookies will affect the site's functionality.
- Performance Cookies: Monitors page loading speed and overall performance.
- Functional cookies: Remembers your preferences and language settings.
- Analytics cookies: Collects anonymous data to help us understand usage patterns.
You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some bjjili features.
Data Protection Practices
Bjjili uses industry-standard technology to protect your data. Our security framework is multi-layered:
- All communications secured with 256-bit SSL encryption
- Passwords are stored with bcrypt hashing — they are never visible to anyone in plain text.
- Providing two-factor authentication (2FA)
- Regular security audits and penetration testing
- Server-level firewall and intrusion detection system
- Staff security training and access controls
How Long We Retain Your Data
Bjjili only retains your data for as long as necessary. In general:
- All data is retained for as long as your account remains active.
- After account closure, certain data may be retained for up to 5 years as required by legal obligations.
- Financial transaction records are retained for a defined period in accordance with international AML regulations.
- Marketing data is deleted once you withdraw your consent.
Your Rights
You have a number of rights regarding your data at bjjili. Contact us at any time to exercise them:
- Right to Access: You can find out exactly what information we hold about you.
- Right to Rectification: You can request corrections if any of your information is inaccurate.
- Right to Erasure: You may request deletion of your data, subject to certain conditions being met.
- Right to Withdraw Consent: You can opt out of marketing communications at any time.
- Right to Portability: You can request a copy of your data at any time.
Protection of Minors
Bjjili is strictly prohibited for anyone under the age of 18. We never knowingly collect information from minors. If someone registers using a false age and this is later confirmed, their account will be suspended immediately and any collected data will be deleted.
Policy Updates
Bjjili may update this Privacy Policy from time to time. For any significant changes, we will notify you via email or in-app notification. The date of the latest update will always be shown at the top of this page.
Continuing to use bjjili after any changes have been made will be considered acceptance of the updated policy. We recommend checking this page periodically to stay informed.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please get in touch with us:
- Email: support@bjjili.bet
- Live Chat: Live chat on the bjjili.bet website or app
- Support Hours: 7 days a week, 24 hours a day